What You Need
for Your Smile Journey
Visiting the orthodontist can feel unfamiliar at first, especially if you’re early in your treatment journey or have questions between appointments. This page is designed to be a helpful starting point for patients looking for answers, guidance, or next steps.
Below, you’ll find quick overviews of common topics, along with links to more detailed pages when you need them. If you ever have a question that isn’t answered here, our team is always just a call or text away.
If you haven’t scheduled your first complimentary consultation yet, you can click the button below to get started!
Your first visit to our Pittsford office is all about you. This complimentary consultation is designed to focus on your goals, answer your questions, and help you feel confident about your treatment plan.
During your first appointment, we’ll take any necessary records, discuss your orthodontic needs, and review treatment and financial options. For a full walkthrough of what to expect, visit our First Visit page.
We want scheduling and visits to feel simple and stress-free, whether you’re coming in for your first appointment or a routine adjustment.
Appointments can be scheduled, rescheduled, or canceled by calling or texting our office at 585-586-4080, whichever is easiest for you. We appreciate at least 24 hours’ notice when possible, but we understand that schedules change and will always do our best to accommodate you.
We recommend arriving a few minutes early so we can begin your appointment on time and keep things running smoothly. If you’re running late, a quick text lets us adjust and be ready for you.
Family members and loved ones are always welcome. Parents may sit chairside if they’d like, and our lobby offers Wi-Fi, coffee, and comfortable seating for anyone who prefers to relax or work during the appointment.
We believe cost should never be a mystery when it comes to orthodontic care. Our team is transparent about pricing and offers a variety of flexible payment options to make treatment accessible.
Orthodontic treatment at Squires Orthodontics typically ranges from $2,900 to $6,700, depending on your needs, with many patients paying around $200 per month. For full details on pricing, insurance, and payment plans, visit our Financial Information page.
True orthodontic emergencies are rare, but it’s completely normal to have questions or experience minor discomfort during treatment. Wires can feel pokey, aligners may feel tight, or something may just not feel quite right. When that happens, the most important thing to know is that you don’t need to panic or try to figure it out on your own.
If you’re unsure whether something is urgent, the best next step is to call or text our office. Our team can help assess what’s going on and guide you on what to do next. You’re always welcome to send a photo if that makes it easier to explain what you’re experiencing.
If a concern comes up outside of normal office hours, patients are provided with a way to reach Dr. Squires directly so you can get guidance and peace of mind when you need it.
When in doubt, reach out. We’re here to help!
Whether you’re preparing for your first visit, navigating treatment, or simply have a quick question, our team is here to support you every step of the way. We’re proud to care for patients from Pittsford, Rochester, and surrounding communities, and we look forward to welcoming you into our office.
Ready to schedule your consultation and get started on a smile you’ll love for life?
It’s common to experience soreness, pressure, or minor irritation during treatment, especially after adjustments or when starting a new set of aligners. If something feels unusual, uncomfortable, or just different than expected, reaching out is always the right move. A quick call or text allows us to let you know what’s normal and what might need attention.
The easiest way to reach us is by calling or texting our main office number. Texting is especially helpful if you’d like to include a photo of a tooth, bracket, or aligner. Our team will review your message and loop in Dr. Squires as needed.
If you’re away from home and experience an issue, call or text us and send a quick photo. Many orthodontic concerns can be handled remotely, and we’ll guide you step by step or schedule a quick video call if needed.
If you’re ever unsure, reaching out is always better than guessing.
Calling or texting the office is the fastest option, especially if you’d like to include a photo. Emailing he***@*****************cs.com is also perfectly fine if that’s more convenient.
Our financial coordinator, Judy, is happy to help. You can reach her by calling or texting the main office number, or by emailing he***@*****************cs.com.
